Pump & Filtration Services (2007) Ltd ("we", "us", or "our") operates the website www.pumpandfiltration.co.nz (the "Website"). This Privacy Policy explains how we handle personal information both on our Website and in the course of providing our services. We are committed to protecting your privacy and complying with New Zealand’s Privacy Act 2020.
Our Website uses Google Analytics 4 (GA4) to help us understand how visitors use the site and improve its performance. What is collected: Anonymous usage data, including approximate geographic location (country level only), browser type, device information, pages visited, time spent on pages, and referral sources. Personal information: No personal information (such as names, email addresses, phone numbers, or precise locations) is collected through Google Analytics. IP addresses are anonymised. Cookies: Google Analytics uses cookies to collect this anonymous data. No other cookies or tracking technologies are used on the Website. Purpose: The data is used solely for analytical purposes to improve the Website’s content and user experience. No other data collection: The Website does not contain contact forms, newsletter sign-ups, login areas, e-commerce features, or any other functionality that collects personal information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
When you contact us by phone, email, or in person to enquire about or purchase our products and services, we may collect personal information such as: Name Address Phone number Email address Payment and billing details This information is collected for the purposes of providing quotes, processing orders, arranging installations or repairs, issuing invoices, and delivering services.
We do not share, sell, or disclose your personal information to any third parties, except: Where required by law (e.g., tax authorities). With service providers who assist us (e.g., accountants) under strict confidentiality obligations. We do not share any data collected via Google Analytics with third parties.
Under the Privacy Act 2020, you have the right to: Access the personal information we hold about you. Request correction of any inaccurate information. In certain circumstances, request deletion of your information. To exercise these rights, please contact us using the details below.
We take reasonable steps to protect personal information from loss, unauthorised access, or misuse. Website analytics data is handled according to Google’s security standards.
Google Analytics data may be processed on servers outside New Zealand. Google provides appropriate safeguards in line with international privacy standards.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
If you have any questions about this Privacy Policy or our privacy practices, please contact: Pump & Filtration Services (2007) Ltd 131 Kaipara Flats Road, Warkworth 0981 Phone: 021 425 887 Email: info@pandf.nz
